Job Description

We have an opportunity for a Senior ServiceNow Developer to join our talented Professional Services team. The successful candidate will serve as the key technical resource leading the configuration, development, support, and maintenance of the ServiceNow implementation. The successful candidate will have fluency in ServiceNow design and development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices. 

Typical responsibilities include

• Serve as the Senior application developer responsible for developing applications on the ServiceNow platform using industry best practices.
• Responsible for analyzing business requirements and business processes by working closely with the Requirements analysts and clients.
• Provide technical oversight during the requirements gathering process.
• Collaborate with Product Owner and the Platform Architect to provide ServiceNow design/development support.
• Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, workflows, UI Actions/Policies, ACLs, interfaces, and any other configurations required to support client needs.
• Perform hands-on technical development work based on assigned user stories; conduct unit testing for each story assigned.
• Develop custom script-includes when necessary.
• Migrate update sets between environments and batch update-sets for production deployments.
• Build APIs to integrate ServiceNow DB with other systems/applications within the organization.
• Able to successfully trouble shoot bugs and defects by working closely with the development team.
• Work in an Agile team environment and participate in Story pointing, Sprint planning and other SCRUM ceremonies.

Qualifications

Required Skills 

• BS/BA in a related field (Computer Science, Software Engineering, or Business Management preferred) or alternate degree with relevant IT experience.
• ServiceNow Administrator Certification.
• ServiceNow Application Developer and/or Implementation Specialist Certification.
• Minimum of seven (7) years of professional experience.
• Minimum of two (3) years of direct development experience with the ServiceNow platform.
• In-depth knowledge of ServiceNow platform administration, development, security, data management, and integrations.
• Demonstrated experience developing solutions consistent with architectural standards and ServiceNow best practices.
• Must be eligible to meet government eligibility requirements.
• Experience configuring ServiceNow ITSM or ITBM or HRSD or Security Operations applications.

Desired Skills 

• Experience with web technologies such as DHTML, CSS, AJAX, XML, HTTP and JavaScripts.
• Previous experience configuring and customizing of ServiceNow Platform like: UI Actions, UI Policy, UI Pages, Business Rules, Client Scripts, Include Scripts, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Scripted Web Services, Rest API web services, Roles / Groups to name a few.
• Understanding and experience related to advanced ServiceNow development, including the following:

• Browser events, best practices in JavaScript coding, style sheets, jQuery 
• The Glide Stack, Jelly scripts along with SN extensions, server-side JavaScript 
• Database relationships, views, query definition, before/after business rules 

About Us

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").